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Set up cron
To uninstall the script, run the following command:
Please note: uninstall script works correctly only if the module was previously installed via Composer
All the reviews existing before the Advanced Reviews installation can be imported into the extension and further processed by the module.
Import of existing reviews is performed by a separate command in the console:
Upon the command, all the necessary information about native reviews is collected and imported in batches (100 reviews each) into our tables. At the end of the import, the id of the last native imported review is written to the native Flag Magento table. If for some reason, the import is interrupted, the console will display a description of the exception/error that occurred, and the last successfully imported id will also be written into the Flag table. As soon as the error is removed, you can run the command once again.
The Advanced Reviews is a must-have Magento extension for any Magento store. Both, the tone of reviews and their numbers influence purchasing decisions and entice customers to your store. The Advanced Reviews extension allows your shoppers to submit reviews conveniently and swiftly being able to evaluate different aspects of their experience with the product.
What Makes It Different
Advanced Reviews Frontend Use
The extension, in fact, starts working right after the installation. You just need to configure it in accordance with your preferences. When the configuration stage is passed, you can start collecting reviews immediately.
The extension provides two ways to submit reviews - in the store and by emails.
On-site Review Submission Forms
The first and most obvious place to leave a review is product pages. The extension replaces native Magento review forms with own improved user interface and frontend functionality. Traditionally, reviews can be submitted by both registered users and guests. If a product didn't receive any reviews yet, the reviews tab contains only the review submission form and a corresponding notification that your review is going to be the first one for this product.
The form contains four compulsory and one optional field:
In case if the product has been reviewed already by other customers the Reviews tab on product pages looks a bit different.
The Customer Review section contains general information about all the reviews, including the overall rating, number of reviews, number of customers who recommend this product, and the general rating split by stars. Right here customers are able to write own reviews using the Write a Review button.
Next comes the list of all individual reviews with dates, star ratings, author nicknames, comments, and helpfulness voting functionality. Helpfulness voting allows any customers to vote reviews either helpful or not. At the end of the list the Write a Review button is provided once again so visitors should not scroll the page up to find its first appearance.
Product Reviews in Customer Accounts
As we've already told, reviews can be submitted both by guests and registered customers. The customers who submit reviews as registered users are able to track statuses of their reviews in own customer accounts. First customer reviews appear in Account Dashboards presented the My Recent Reviews grid with the following columns:
The View All link provided in the grid allows customers to move to the My Product Reviews section, which is also available from the sidebar menu.
The section contains a list of all reviews submitted by customers with the same columns still.
Email Review Submission Form
The opportunity to send reviews right from emails facilitates the whole process significantly and allows you to attract many more reviews. The form obtains absolutely the same functions as the on-site submission form and enables customers to choose the products to be reviewed, their rating, provide nicknames, review texts, review summaries, and recommend the product to other visitors. All the reviews submitted by email are automatically marked as the ones received from Verified Buyers.
Adding the Review Submission Form into custom emails
You can include the email review form in other emails by inserting the following line in the required email template(s):
Generally, this method should work with any extension, which sends follow up emails based on the events related to order status. The only requirement for the Advanced Reviews extension is to retrieve an order ID to get the data for the form rendering.
The general settings of the extension (Stores > Configuration > Aheadworks Extensions > Advanced Reviews) are quite simple so the configuration stage is not going to take much time. The Configuration page consists of two sections: General and Email Notification Settings.
The General Section contains one configuration option - Admin Comment Caption. It allows you to set a name to be used as the caption for your comments.
Email Notification Settings
The Email Notification Settings section allows you to configure general settings of email review reminders and service notifications used by the extension.
When the general settings are configured you can use the extension for collecting reviews and sending notifications. All the reviews are stored in the Reviews section in the backend.
The Reviews grid (Marketing > Advanced Reviews by Aheadworks > Reviews) allows you to track and manage all the reviews processed by the extension.
The grid consists of the following columns:
In addition to the Action column, the module also supports the mass-action functionality that allows admins to delete, change statuses, set verified buyer badges, and update recommendations of reviews massively with the 'Actions' box in the top left corner of the grid.
Reviews on Product Pages
We should also mention that the table with the same functionality and configuration options is added by the extension to each product so Magento admins can manage reviews on product pages as well.
New Reviews and Review Editing
Magento admins can edit and add new reviews right from the backend. The New Review and Edit Review pages are quite similar so let us take a look at the first one as an example. Still, remember that all or almost the below amendments are available for existing reviews as well.
The New Review page comprises the following configuration options:
That's it about the extension configuration.
In addition to the functionality described above, the extension also provides some more benefits for store owners and development teams.
In case a customer account is deleted, all the reviews provided by this customer become guest reviews. This way, you can simultaneously follow the GDPR requirements and still use the provided reviews.
Uninstalling Advanced Reviews
You can always find the latest version of the software, full documentation, demos, screenshots and reviews at http://ecommerce.aheadworks.com
License agreement: https://ecommerce.aheadworks.com/end-user-license-agreement/
Contact Us: http://ecommerce.aheadworks.com/contacts/
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