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The Event Tickets extension is useful for e-commerce businesses selling tickets to various events as means of generating additional revenues.
Before using the extension, Magento admins need create all the necessary elements of their future events, including venues, spaces, sectors, and ticket types. As soon as the configuration is completed, customers can purchase tickets for required events.
Events are a new type of native Magento products and have own product pages much similar to any other product types. They are searchable by the internal Magento search functionality and filterable by layered navigation.
Tickets may have different ticket types (kids, adults, students) and belong to particular sectors (fan zone, VIP, dance floor). If you set up the personalization functionality, customers will need to fill their name, email, phone, etc. Still, for the logged-in customers, these fields are pre-filled automatically.
Next, customers need to select the number of tickets before adding them to their shopping cart. That's all. After that, they can proceed to the shopping cart page and checkout.
During the checkout process, they can also change the number of the tickets to be purchased. The purchased tickets are sent to the previously specified email address. They contain all the necessary information regarding the event, location, venue, sector, and seats. If needed, customers can print them out right there. The tickets also contain QR and barcodes and make it possible to scan them by ticket takers and send the information about used tickets straight to the Magento backend.
Ticket Taker Permissions
For security purposes, ticket takers are not allowed to enter the Magento store backend area. Instead, they are included in specific customer groups during the backend configuration process and able to scan tickets by QR and/or barcodes. In this way, the information about the past customers and used tickets is sent directly to Magento.
Events are the basic element of the extension and a new Magento product type created by the extension. All the other event properties are made grouped around events and create the whole tissue of the event tickets shopping process. So, setting up and configuring venues, spaces, sectors, and ticket types come first before the event management.
Venues are buildings or some specific locations hosting events.
In order to enter the venues configuration page, follow the next path in the Magento backend: Catalog > Event Tickets by Aheadworks > Venues.
The 'Venues' grid is divided into four columns: ID, Name, Address, and Status. With the 'Add Venue' button on the venue page, you can add new venues.
The 'New Venue' page includes three sections: General Information, Storefront Description, and Assigned Spaces.
In the 'General Information' section, you can enable the venue and specify its name and address (optional).
The 'Store Description' section makes it possible to define the reference store view, venue's title, and description.
The 'Assigned Spaces' section encompasses all the spaces assigned to this particular venue. The grid consists of the following columns: ID, Venue, Name, Status, and Sectors Qty.
If you need to configure a particular space, you can proceed to the space configuration page by clicking the active link provided in the 'Name' column.
Space and Sector Configuration
Spaces are the areas of a particular venue and meant to be, for example, fan zones, dance floors, and table seats of a concert hall or nightclub. The Spaces configuration page is located at: Catalog > Event Tickets by Aheadworks > Spaces.
The Spaces grid contains the next columns: Venue, Name, Status (enabled/disabled), Sectors Qty. The Name column contains active links to be used to enter 'Edit Space' pages of particular spaces. In order to create a new space click the Add Space button.
The New Space page of the extension consists of three sections: General Information, Storefront Description, and Sectors.
The sum of all sector tickets determines the entire ticket capacity of the venue.
Ticket Type Configuration
Ticket can be also differentiated by types, e.g. for kids and adults, standard and VIP tickets. In order to create new and edit existing types of tickets please follow the path: Catalog > Event Tickets by Aheadworks > Ticket Types.
The Ticket Types grid contains four columns: ID, Name, Status, and SKU. Using the Add Ticket Type button you can add any number of ticket types for any circumstances and ticket conditions.
The New Ticket Type page includes two sections: General Information and Storefront Description. The options of the above sections are similar to the corresponding options described for Spaces.
As soon as the required venues, spaces, and sectors are configured, you can finally start creating new events. The configuration is available in the same 'Event Tickets by Aheadworks' menu.
The 'Events' grid enumerates all past, running, and upcoming events and includes the following columns:
In order to see all the tickets generated for a certain event use the View Tickets links in the Action column. The page contains a grid with the next columns:
Creating a New Event
By cliking the 'Add Event' button, you can create new events. Events are much similar to native Magento products except for the two specific configuration sections: Event Ticket Options and Event Ticket Personalization.
Event Ticket Options
General Ticket Options
The section contains the following options:
Event Ticket Space Configuration
By clicking the 'Select Space Configuration' button, you may start configuring spaces for this particular event in three steps:
Thus, Magento admins can add any number of spaces to the event. In the same way, they can delete existing spaces and add new ones.
You can also provide product suggestions per sector. On the same product page, you can see the 'Select Products' button below each sector. By clicking the button, you will be able to select the products to be offered per the corresponding sector.
All the selected products will then be displayed in the form of a list.
At the storefront, the configured product suggestions cab be found on the corresponding event's page.
Event Ticket Personalization
For personalization purposes, admins can add any number of custom options and option fields to events. The 'New Option' section consists of:
Now when the event product is properly configured, you can save it in several ways with the right-top 'Save' button. You can save the current product and open a new product configuration page, save and close the configuration, or save and duplicate the existing product in case you have to arrange several similar events.
How to Make a Product Available with Tickets Only?
Once you've applied the configuration to the product, the users will be able to see the alert on its page (along with the link specified in the extension settings).
Email Template Variables
Ticket Number Patterns
In addition to QR and barcodes, each ticket has its own unique ID, and Magento admins are able to define the pattern of each ID:
The Event Tickets module provides two ways of ticket redeeming: manually (for admins) or via QR codes (for particular user groups).
To authenticate tickets takers manually, you need to do the following:
Checking In Tickets
In order to check in event tickets, the following must be done:
If all the conditions are met, when the ticket taker scans a QR code, they will see the result of that operation on the dedicated page.
In addition to the above functionality, the extension also provides additional benefits for store owners and development teams.
Magento admins are able to order and send tickets to customers right from the backend.
The events and sectors created by the extension have their own SKUs, so you can easily track their total and individual performances with the native Magento reports.
The extension comes with some sample data and default email templates, so you can easily embrace all the aspects of the provided functionality.
The code of the extension is covered by unit tests and includes REST API, so you can test its compatibility and integrate it with other solutions much easier.
The flexible architecture of the provided code makes it possible to add new elements and customize the extension according to any business needs and purposes.
Uninstalling Event Tickets
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